MINGMITR, P. A conceptual paper on enhancing the organizational effectiveness of knowledge management implementation in public-sector organizations through characteristics, processes, outcomes and critical success factors. NIDA Development Journal, [S. l.], v. 56, n. 4, 2016. Disponível em: https://so04.tci-thaijo.org/index.php/NDJ/article/view/71107. Acesso em: 1 oct. 2026.