[1]
C. VARITH, B. VONGCHAVALITKUL, and W. PIREEGRENG, “THE INFLUENCE OF ORGANIZATIONAL CHARACTERISTICS, CUSTOMER RELATIONSHIP MANAGEMENT, EMPLOYEE SKILLS AND SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT CAPABILITIES TO CUSTOMER PERFORMANCE OF HOTEL BUSINESSES IN THAILAND”, Res Comm Soc Dev J, vol. 15, no. 2, pp. 182–196, May 2021.