PONGTON, P. Customer satisfaction and loyalty in Thai e-commerce. KASEM BUNDIT JOURNAL, [S. l.], v. 26, n. 2, p. 1–15, 2025. Disponível em: https://so04.tci-thaijo.org/index.php/jkbu/article/view/279839. Acesso em: 16 dec. 2025.