Zhang, Q. ., and K. Chienwattanasook. “The influence of organizational identity on employees’ work competence: Mediating role of improvisational behavior”. KASEM BUNDIT JOURNAL, vol. 25, no. 1, June 2024, pp. 31-49, https://so04.tci-thaijo.org/index.php/jkbu/article/view/270201.