Wang, X. (2023) “Service Quality and Customer Loyalty of Airline Enterprises: A Dual-Intermediary Model”, Journal of Multidisciplinary in Humanities and Social Sciences, 6(3), pp. 1226–1243. available at: https://so04.tci-thaijo.org/index.php/jmhs1_s/article/view/263303 (accessed: 15 September 2026).