Cheng, T., Sangmanee, W., Chamsuk, W. and Deebhijarn, S. (2024) “Product Innovation of Hunan Catering Business Influence on Customer Satisfaction, Service Quality and Customer Loyalty: A Case Study of Hua Tian Hotel”, Journal of Multidisciplinary in Humanities and Social Sciences, 7(6), pp. 3114–3130. available at: https://so04.tci-thaijo.org/index.php/jmhs1_s/article/view/274915 (accessed: 15 September 2026).