Cheng, Tian, Woranat Sangmanee, Wawmayura Chamsuk, and Samart Deebhijarn. “Product Innovation of Hunan Catering Business Influence on Customer Satisfaction, Service Quality and Customer Loyalty: A Case Study of Hua Tian Hotel”. Journal of Multidisciplinary in Humanities and Social Sciences 7, no. 6 (December 25, 2024): 3114–3130. accessed September 13, 2026. https://so04.tci-thaijo.org/index.php/jmhs1_s/article/view/274915.