THANABORDEEKIJ, P. Identifying the Gaps between Customer Expectations and Perceptions on Service Quality Dimensions of XYZ Fitness. JOURNAL OF SOUTHERN TECHNOLOGY, [S. l.], v. 10, n. 2, p. 177–187, 2017. Disponível em: https://so04.tci-thaijo.org/index.php/journal_sct/article/view/84113. Acesso em: 29 apr. 2024.