POLTANEE, I. Decoding hotel brand loyalty in the digital era: A multidimensional analysis of online feedback, service quality, and customer engagement in western Thailand. Kasetsart Journal of Social Sciences, [S. l.], v. 47, n. 3, p. 470330, 2026. Disponível em: https://so04.tci-thaijo.org/index.php/kjss/article/view/292666. Acesso em: 17 sep. 2026.