PANITCHAIKUL , P. .; CHANKOSON, T. . Factor Analysis of Service Quality in Pearl Milk Tea Beverage Businesses of Generation Y in Bangkok . KKBS Journal of Business Administration and Accountancy, [S. l.], v. 4, n. 1, p. 83–96, 2020. Disponível em: https://so04.tci-thaijo.org/index.php/kkbsjournal/article/view/240196. Acesso em: 4 may. 2024.