Kawinvasin, Supaporn, Passamon Lertchalermtipakoon, Suppachart Pochote, and Veeratip Chinorak. “Using Genre Awareness to Enhance Business Email Correspondence Among EFL Students:: Making Complaints”. Liberal Arts Review 16, no. 1 (June 14, 2021): 45–58. Accessed April 27, 2024. https://so04.tci-thaijo.org/index.php/larhcu/article/view/248656.