An Infographic Development of Workflow Service for Improving Hospital Service Efficiency: A Case Study of Narasuan University Hospital

Authors

  • Thirawut Bunyasakseri Assistant Professor, Department of Art and Design, Faculty of Architecture, Art and Design, Naresuan University
  • Charanya Phaholthep Assistant Professor, Department of Art and Design, Faculty of Architecture, Art and Design, Naresuan University

Keywords:

Infographic, Signage, Wayfinding system

Abstract

The research project entitled as An Infographic Development of Workflow Service for Improving Hospital Service Efficiency: A Case Study of Narasuan University Hospital purposes to operate a post occupation evaluation to investigate the communicative efficiency the infographic and signage system within the outpatient area of the hospital, after the hospital has been in used for a certain period and expanded several times since opening. The research process consists of (1) surveying the existing design of all infographics and signages (2) comparative study with the best practice of signage design (3) walk-through and evaluation by design experts (4) simulation access audit by the users with different physical limitations. Finally, all the results from studies will be compiled and proposed design guidelines for improving styles and efficiency of the signage system in terms of communication, wayfinding system and enhance a better image in the future.

References

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Passini R, Proulx G. Wayfinding without vision An Experiment with congenitally totally blind people. Environment and Behavior 1988; 20(2): 227-252

Phaholthep C, Sawadsri A, Skates H. A Comprehensive POE Process for Investigating Service Efficiency based on Universal Design Principles: a case study of public zones in Naresuan University Hospital. 50th International Conference of the Architectural Science Association 2016, pp.517-526. The Architectural Science Association and The University of Adelaide, Australia; 2016.

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Available from: http://shura.shu.ac.uk/id/eprint/492

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Published

2024-06-03

How to Cite

Bunyasakseri, T., & Phaholthep, C. . (2024). An Infographic Development of Workflow Service for Improving Hospital Service Efficiency: A Case Study of Narasuan University Hospital. KKU Research Journal (Graduate Studies) Humanities and Social Sciences, 12(1), 24–35. Retrieved from https://so04.tci-thaijo.org/index.php/gskkuhs/article/view/251115

Issue

Section

บทความวิจัย (Articles)