Competency model of first-line managers in state-owned enterprises
Keywords:
First-line managers, Competency, Grounded theory, State-owned commercial bankAbstract
first-line managers play a cornerstone role in enterprise management. Improving the competency level of first-line managers is the objective requirement for Chinese state-owned commercial banks to achieve high-quality development. The competency of first-line managers in state-owned enterprises is a problem worthy of attention in recent years. This paper took the first-line managers of Chinese state-owned commercial banks as the research object while the middle-level managers of state-owned commercial banks as the in-depth interview object. Semi-structured interviews were adapted to collect data and the competency model of first-line managers of Chinese state-owned enterprises was constructed through the grounded theory.
The research showed that the competency model of first-line managers in Chinese state-owned enterprises consists of 21 competency traits, including motivation, personality traits, values, ability and knowledge. It discussed why achievement motivation, dedication, integrity, personnel behavior management and professional knowledge were the primary competency traits of their modules. The research conclusion had a certain reference value for the practice of human resources management of state-owned commercial banks in China.
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