RESULT-BASED ADMINISTRATION ACCORDING TO SANGAHAVATTHU DHAM OF SAMUTSAKHON PROVINCIAL SOCIAL SECURITY OFFICE

Abstract

The objectives of this thesis were to study the level of officer’s opinions, the correlation of the result – based administration and Sangahavatthu Dham of Buddhism, and the problems, and the suggestions from the result – based administration according to SangahavatthuDham of Samutsakhon provincial social security office, This study was a mixed research of quantitative and qualitative research. Findings were the level of officer’s opinions on the measurement of Sangahavatthu Dham and the result– based administration were at high level. The result- based administration according to Sangahavatthu Dham was correlated with each other at high level.(ρ=.862**) significantly at 0.01. So, the assumption of this research was accepted. For the problems and the suggestions from the interviews to support the qualitative research; the researcher was able to conclude that there were some problems of the management in this administration for example – processing of work delayed, the imperfect of computer using, the speech of communication of service unsuitable, the management developing and processing of administration, the public do not actualize the organizational services, etc. Therefore, the organization should apply and create the model of the administration of Samutsakhon provincial social security office for the result-based administration and Sangahavatthu Dham harmoniously and regularly. The outcomes would be great and the benefit for the organization and all public would be effective sustainably.