Quality of Management that Affects Work Achievement of Officials Under the Directorate of Personnel’s Royal Thai Army

Abstract

The purposes of this research were to: (1) quality of administration and management of civil servants; (2) work achievements of civil servants; (3) comparison of management quality classified by personal factors; and (4) quality of management affected effective work achievement of officials Under Directorate of Personnel’s Royal Thai Army. The population used in the study was 347 personnel of the Royal Thai Army Headquarters, using a simple random sampling method. A total of 194 samples were obtained. The research instrument was a 5-level questionnaire. The data were analyzed through frequency, percentage standard deviation Hypothesis testing with statistics, T-test, and One way Anova and Pearson’s Product Moment Correlation Coefficient.

The research results were found as follows: (1) the quality of administration and management of civil servants overall was at a high level in terms of focusing on service recipients and stakeholders. Strategic Planning organization leadership Personnel focus, measurement, analysis, and organizational knowledge management at a high level, respectively; (2) work achievements of civil servants overall were at a high level, namely, quality, knowledge management effectiveness, organizational development and efficiency respectively; (3) personnel with different personal factors had no significant difference in opinion on management quality of civil servants under the Royal Thai Army Department at .05; and (4) quality of management affected effective work achievement of officials under the Directorate of Personnel’s Royal Thai Army overall. There was a significantly positive correlation at .01 level.