The Performance Factors of Happiness Affected the Cabin Crews’ Quality of Life

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Taksina Sanyean
Weerapun Chuaprasit
Nathapong Ditthapong
Tharit Pollasen
Kulthavat Srayudh


The purpose of this research was to study the effects of Work Load (WL), Work Stress (WS), Happy Work Environment (HWE), Quality of Work Life (QWL) on Happy Work (HW) of Thai Cabin Crew By using mixed methods that focused on quantitative and qualitative data collection. Qualitative data were obtained from in-depth interviews and Focus Group totally with 7 key informants. Quantitative data were collected from 408 Thai Cabin Crew using electronic questionnaires. The results of this paper were investigated the influence of various variables that contributed to the Happy Work (HW) of Thai Cabin Crew found that the Work Load (WL) was the most influential, the operational stress (WS), the condition of work., the Happy Work Environment (HWE), Quality of Work Life (QWL) respectively.

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Sanyean, T., Chuaprasit, W., Ditthapong, N., Pollasen , T., & Srayudh, K. (2022). The Performance Factors of Happiness Affected the Cabin Crews’ Quality of Life. Journal of Multidisciplinary in Humanities and Social Sciences, 5(1), 395–409. Retrieved from
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