The Performance Factors of Happiness Affected the Cabin Crews’ Quality of Life

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Published: Mar 24, 2022
Keywords:
Work Load Work Stress Quality of work life Happy Work Cabin Crew

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Taksina Sanyean
College of Tourism and Hospitality, Sripatum University, Khonkaen Campus, Thailand
Weerapun Chuaprasit
College of Tourism and Hospitality, Sripatum University, Khonkaen Campus, Thailand
Nathapong Ditthapong
College of Tourism and Hospitality, Sripatum University, Khonkaen Campus, Thailand
Tharit Pollasen
College of Tourism and Hospitality, Sripatum University, Khonkaen Campus, Thailand
Kulthavat Srayudh
College of Tourism and Hospitality, Sripatum University, Khonkaen Campus, Thailand

Abstract

The purpose of this research was to study the effects of Work Load (WL), Work Stress (WS), Happy Work Environment (HWE), Quality of Work Life (QWL) on Happy Work (HW) of Thai Cabin Crew By using mixed methods that focused on quantitative and qualitative data collection. Qualitative data were obtained from in-depth interviews and Focus Group totally with 7 key informants. Quantitative data were collected from 408 Thai Cabin Crew using electronic questionnaires. The results of this paper were investigated the influence of various variables that contributed to the Happy Work (HW) of Thai Cabin Crew found that the Work Load (WL) was the most influential, the operational stress (WS), the condition of work., the Happy Work Environment (HWE), Quality of Work Life (QWL) respectively.

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How to Cite
Sanyean, T., Chuaprasit, W., Ditthapong, N., Pollasen , T., & Srayudh, K. (2022). The Performance Factors of Happiness Affected the Cabin Crews’ Quality of Life. Journal of Multidisciplinary in Humanities and Social Sciences, 5(1), 395–409. Retrieved from https://so04.tci-thaijo.org/index.php/jmhs1_s/article/view/257643
Issue
Vol. 5 No. 1 (2022): January - March 2022
Section
Research Articles
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