Guidelines for Improving the Quality of Public Service Delivery of the Public Health Office Mueang Nakhon Pathom District, Nakhon Pathom Province

Abstract

The purpose of this research was to study the guidelines for improving the quality of public service. of the Public Health Office Mueang Nakhon Pathom District Nakhon Pathom Province Samples used in research People who use the services of the Public Health Office Mueang Nakhon Pathom District The statistics used for data analysis were percentage, mean, standard deviation, t-test, and analysis of variance. The statistical significance was determined at the 0.05 level. of the Public Health Office Mueang Nakhon Pathom District Nakhon Pathom Province overall, all aspects were at a high level. When considering each aspect, it was found that the concern for the service users At a high level, followed by reliability. at a high level The intention to provide service with speed at a high level Physical characteristics were at the level and in terms of ensuring the service recipients had confidence. at a high level, respectively.