Causal Factor Affected on Intention to Use Innovation of E-Filing Personal Income Tax System through Internet Service of Population in Nong Khaem District

Abstract

The purposes of this study were to investigate Causal Factor Affected on intention to use innovation of e-filing personal income tax system through internet service of population in Nong Khaem district. Samples in this study were 100 people in Nong Khaem district. A questionnaire was used as a research instrument in this study, which was statistically analyzed by using percentage, means, standard deviation, and structural equation model (SEM) analysis by using ADANCO 2.2.1. Findings in the study were trust had impacted on innovation acceptance, technology acceptance, and intention to use innovation of which coefficient scales of path analysis were at 0.725, 0.626, and 0.283 consecutively. Furthermore, innovation acceptance had impacted on intention to use innovation, of which its coefficient scales of path analysis was at 0.251; whereas the innovation acceptance was a mediated factor between trust and intention to use innovation of which its coefficient scales of Boot LLCI was at 0.140 and the coefficient scales of Boot ULCI was at 0.441. Additionally, technology acceptance had impacted on intention to use innovation, of which its coefficient scales of path analysis was at 0.391; whereas the technology acceptance was regarded as a mediated factor between trust and intention to use innovation; of which its coefficient scales of Boot LLCI was at 0.182 and its coefficient scales of Boot ULCI was at 0.424.