Developing Internal Quality Assurance Procedures in the Digital Era of Schools under Chonburi Provincial Education Office

Abstract

The objectives of this research are: 1) to study the state of developing school internal assurance in the digital era, 2) to study problems in developing school internal assurance in the digital era, and 3) to propose a developing method in internal assurance in the digital era of schools under Chonburi Provincial Education Office. The mixed research methods were used in the study. The quantitative data were collected from 125 teachers by questionnaire and analyzed by mean and standard deviation. The qualitative data were collected by in-depth interviews with 5 school directors and analyzed by content analysis.

               The results of the study revealed that:

1. 1. The opinion of teachers towards the state of developing school internal assurance in the digital era was at a high level in aspects and overall. In descending order, the highest was on internal assessment report, followed by education plan setting, implementation and operation, and monitoring education standard respectively.
2. 2. The problems in developing school internal assurance in the digital era were at a low level in all 6 components. The first one was on operation according to the plan set, followed by putting the operation outcome to develop education quality, and having education plan and self-assessment report.
3. 3. The methods in developing internal assurance in the digital era of schools under Chonburi Provincial Education Office are as follows:

                   3.1 Plan: To set up a team for making education strategy development plan and clearly specify job description based on strategic development of school internal assurance.

                   3.2 Do: To survey fundamental data of the schools by using digital technology, to prepare assurance manual, to build up school network in the area and to arrange workshop for school personnel.

                   3.3 Check: To set up a committee in monitoring education quality, setting guidelines or methods in education quality assessment and conducting the assessment.

                    3.4 Act: To support the administration section in checking the assessment, to keep man and materials ready for assessment, and to bring the assessment results for further improvement.