Influence of Brand Loyalty on Price Premium: A Case of Chinese Snack Food Products

Authors

  • chanchai Bunchapattanasakda Graduate School, Stamford International University
  • Yue Huang Graduate School, Stamford International University
  • Boonyaporn Boonmek Graduate School, Stamford International University
  • Angkana Phiew-or Graduate School, Stamford International University

Keywords:

Brand equity, brand loyalty, price premium, snack food products

Abstract

         This study aims to study the influence of brand equity on customers’ willingness to pay a price premium for snack products. Its study is based on Cognitive Psychology Theory as well as Brand Value Chain Theory. The study focuses on a systematic analysis of brand equity drivers and composition dimensions; it was a quantitative research design using a structured survey questionnaire to collect data from 480 snack food product consumers in Yunnan province, China, who have experience purchased and consumed snack foods. The study employed Structural Equation Modeling (SEM) to analyze the data variables and test hypotheses.  

          The findings found that products and places were found to have a considerable positive correlation with brand equity enhancement in the snack product industry. Furthermore, it also revealed that brand utility had positive impacts on both brand equity dimensions and brand loyalty.  Brand utility acted as an intermediary for the relationships between product, distribution channels and brand loyalty. Finally, the results from the study confirmed that both brand equity dimensions and brand equity enhancement had positive influence on customers' willingness to pay a price premium for snack food products.

References

Aaker, D. A. (1996). Measuring brand equity across products and markets. California Management Review. 38(3), 102–120

Aaker, D. A., & Keller, K. L. (1990). Consumer Evaluations of Brand Extensions. Journal of Marketing, 54(1), 27–41.

https://doi.org/10.2307/1252171

Aaker, D.A. (1991). Managing Brand Equity: Capitalizing on the Value of a Brand Name. New York, NY: The Free Press.

Aaker, D.A. (1992). The value of brand equity. Journal of Business Strategy, 13 (4), 27-32.

Aaker, D.A., & Stayman, D.M. (1990). Measuring audience perceptions of commercials and relating them to ad impact. Journal of Advertising Research. 30(4), 7-18.

Aaker, D.A., (1991). Managing Brand Equity. New York, NY: The Free Press.

Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347 - 356.

Aaker. D. A. (1996). Building Strong Brands. New York: The Free Press.

Ailawadi, K. L., Lehmann, D. R., & Neslin, S. A. (2003). Revenue Premium as an Outcome Measure of Brand Equity. Journal of Marketing, 67(4), 1–17. http://www.jstor.org/stable/30040546

Al-Amin, Z., & Dewi, T. S. (2021). How Green Perceived Value and Green Perceived Risk.

Advances in Economics, Business and Management Research, 193(1), 285-290.

Ailawadi, K. L., Neslin, S. A., & Gedenk, K. (2001). Pursuing the Value-Conscious Consumer: Store Brands versus National Brand Promotions. Journal of Marketing. 65(1), 71-89. https://doi.org/10.1509/jmkg.65.1.71.18132

Ailawadi, K.L., Lehmann, D.R., & Neslin, S.A. (2003). Revenue premium as an outcome measure of brand equity. Journal of marketing, 67 (4), 1-17.

Aminu, S. G., & Ahmad, N. (2018). An Evaluation of the Effects of Brand Equity on Consumer Willingness to Pay Price Premium. International Journal of Marketing Research Innovation, 2(1), 64-72.

Bunchapattanasakda, C. and Huang, Y., and (2021). Factors Influencing Chinese Rice Brand Equity: Yunnan Consumers’ Perceived Value. SEAN Journal of Management & Innovation, 8(1), 1 -18.

Cant, M.C., Wiid, J., & Sephapo, C.M. (2016). Key Factors Influencing Pricing Strategies for Small Business Enterprises (SMEs): Are they Important? The Journal of Applied Business Research. 32(6), 1-14.

Chaudhuri, A., & Holbrook, M.B. (2001). The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty. Journal of Marketing, 65(2), 81-93. https://doi.org/10.1509/jmkg.65.2.81.18255

Chaudhuri, A., & Ligas, M. (2009). Consequences of Value in Retail Markets. Journal of Retailing, Elsevier, 85(3), 406-419.

Chen, P.-T., & Hu, H.-H. (2010). The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry. International journal of hospitality management, 29(3), 405- 412.

Cifci, S., Ekinci, Y., Whyatt, G., Japutra, A., Molinillo, S., & Siala, H. (2016). A cross validation of Consumer-Based Brand Equity models: Driving customer equity in retail brands. Journal of Business Research, 69(9), 3740-3747. https://doi.org/10.1016/j.jbusres.2015.12.066

Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R. & Singh, R., (2016). Social Media Marketing Efforts of Luxury Brands: Influence on Brand Equity and Consumer Behavior. Journal of Business Research, 69(12), 5833- 5841.

https://doi.org/10.1016/j.jbusres.2016.04.181

Emami, A. (2018). Factors Influencing Brand Equity: A Case Study of Dairy Industry.

Journal of Hotel & Business Management, 7(1), 1-5. DOI: 10.4172/2169- 0286.1000173

Huang, Z. J., & Cai, L. A. (2015). Modeling consumer-based brand equity for multinational hotel brands–when hosts become guests. Tourism Management, 46(2), 431–443.

Huang, Y. and Bunchapattanasakda, C. (2023). Influence of Marketing Mix Strategy on Brand Equity Enhancement of Chinese Dried Forest Fruit Brands Based on Customer Mind Model. ABAC Journal, 43(4), October - December 2023, 319 – 338.

Hoeffler, S., & Keller, K.L. (2003). The Marketing Advantages of Strong Brands. The Journal of Brand Management, 10(6), 421-445.

Hu, Y. R. (2013). Driving Factors and Constituting Dimensions of Brand Equity Based on Customer Mind. Dissertation. Harbin: Harbin Institute of Technology.

Keller, K. L. (2001). Building Customer-based Brand Equity: A Blueprint for Creating Strong Brands. Cambridge: Marketing Science Institute.

Keller, K. L. (2002). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Upper Saddle River, Prentice Hall.

Keller, K. L., & Lehmann. D. R. (2003). Brands and Branding: Research Findings and Future Priorities. Marketing Science, 25(6), 740–759.

http://www.jstor.org/stable/40057218

Kotler, P., & Armstrong, G. (2009) Principles of Marketing. 13th Edition, Pearson, Englewood Cliffs.

Kotler, P., & Armstrong, G. (2014). Principles of Marketing. Fifth edition. Harlow: Pearson Education Limited.

Mutonyi, S., Beukel, K., Gyau, A., & Nico, C. (2016). Price satisfaction and producer loyalty. The role of mediators in business-to-business relationships in Kenyan mango supply chain. British Food Journal, 118(5), 1067–1084.

Needle, D. (2004). Business in Context. 4th Edition. London: Cengage Learning EMEA.Yoo, B., Donthu, N. & Lee, S. (2000). An Examination of Selected Marketing Mix Elements and Brand Equity. Journal of the Academy of Marketing Science, 28(2), 195-211.

https://doi.org/10.1177/0092070300282002

Netemeyer, R.G., Krishnan, B., Pullig, C., Wang, G.P., Yagci, M., Dean, D., Ricks, J., & Wirth, F. (2004). Developing and validating measures of facets of customer- based brand equity. Journal of Business Research. 57(2), 209–224. http://dx.doi.org/10.1016/S0148-2963(01)00303-4.

Nikhashemi, S. R., Tarofder, A.K., Gaur, S.S., & Haque, A. (2016). The Effect of Customers’ Perceived Value of Retail Store on Relationship between Store Attribute and Customer Brand Loyalty: Some Insights from Malaysia. Procedia Economics and Finance, 37, 432–438.

Ning, C.H. (2006). Brand utility research based on product category level. Journal of Zhongnan University of Economics and Law, 2, 115-119.

Tzavlopoulos, I., Gotzamani, K., Andronikidis, A., & Vassiliadis, C. A. (2019). Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty. International Journal of Quality and Service Sciences, 11(4), 576-587.

https://doi.org/10.1108/IJQSS-03-2019-0047

Yarmen, M. (2017). The Effect of Satisfaction, Perceived Value, Image and Perceived Sacrifice on Public Healthcare Institutions Patient Loyalty. International Journal of Public Health Science (IJPHS), 6(3), 275-282.

Downloads

Published

2024-05-15

How to Cite

Bunchapattanasakda, chanchai, Huang, Y., Boonmek, B., & Phiew-or, A. (2024). Influence of Brand Loyalty on Price Premium: A Case of Chinese Snack Food Products. Nimitmai Review Journal, 7(2), 227–235. retrieved from https://so04.tci-thaijo.org/index.php/nmrj/article/view/272463

Issue

Section

Research Articles