English Communication Needs Analysis for Agritourism: A Case Study of Local Volunteer Practitioners in Na Kwao Village
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บทคัดย่อ
The objective of this research was to examine both the target needs and learning needs as a foundation for developing an English for Specific Purposes (ESP) training course tailored for local volunteer practitioners in the agritourism context of Na Kwao Village. The study utilized a mixed-methods approach, integrating quantitative and qualitative methods. A total of 21 participants were selected through purposive sampling. Quantitative data were collected using questionnaires, while qualitative data were obtained through focus group interviews. Descriptive statistics were applied to analyze the quantitative data, and content analysis was employed to interpret the qualitative findings.
The results revealed that (1) Target needs, the practitioners required ESP training focused on essential communicative English skills for agritourism-related tasks, particularly listening and speaking. Their main difficulties involved limited vocabulary, lack of confidence, and fear of making mistakes. (2) Learning needs, practitioners preferred short, practical training emphasizing interactive learning through conversation and role play, with bilingual materials to support understanding. The findings contribute to the development of contextualized ESP materials and provide insights for future training in similar community-based tourism contexts.
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