Dealing with Training Needs Analysis in the Restaurant Business
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Abstract
The objective of the study is to increase knowledge about the function that training needs analysis (TNA) performs in knowledge migration in the restaurant business. It was created in response to the question, “What kind of relationship between training needs analysis and knowledge migration is appropriate for the restaurant business?” The restaurant industry has faced several issues up to this point, including high employee turnover, ambiguous products, disparities in knowledge and skill, and difficult procedures. Due to these issues, properly training staff members in restaurants is difficult. This study utilized a documentary approach as the data source, along with interpretive epistemology and qualitative research methods in social science, to collect, analyze, and interpret non-numerical data. Data analysis using topic and content analysis was the established method. Identifying the primary TNA based on a basic comprehension of work performance in the restaurant industry and developing relevant conceptual models that could help achieve this goal were the main goals of this study.
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