Pathways to Create Learning Processes for Management Innovation and Application in Modern Public Organizations

Abstract

This article aims 1) to study the concept of modern organization which is a form of public sector organization in the present era that needs to adapt to an environment that is constantly changing, thus creating a new learning process to improve the management system and work processes of the organization; and 2) to study the concept of organizational learning, which will help promote the application of management innovation in the public sector effectively.

            Modern public organizations face a constantly changing external environment. Therefore,
it is necessary to adjust the structure of authority and reorganize the work process. The development of the organization's potential to create new learning spaces by using learning techniques and developing forms of management innovation among members of the organization consists of
4 formats: 1) Learning by summarizing ideas and leading to practice; 2) Learning by continuously applying summarized ideas; 3) Learning by reflecting on the results of applied ideas between the innovator and the target market; and 4) Learning by comparing the successes and failures of other organizations. The continuous applications of effective innovation will allow the organization to learn repeatedly, leading it to become a learning source in the future. The case examples of the applications of management innovation in both the Thai and foreign public sectors also reflect the forms of management innovation that modern public sectors use as important tools in delivering services to the public.