เครือข่ายผู้บริโภค : การมีส่วนร่วมอย่างเข้มแข็งและรู้จักสิทธิในกิจการกระจายเสียงและโทรทัศน์

Abstract

This article was aimed to illustrate the study of principles and theories related to network building and the participation of people and also analyze and examine by data collecting during the activities in the Project on Promoting and Supporting the Network of Broadcasting Consumers. The activities were designed using learning/ exchanging ideas and brainstorming techniques on consumer protections of the Office of the NBTC. The final proposal were summarized and found out about the suggestions on the roles and responsibilities of NBTC in setting regulations, monitoring programmes, complaint dealing, and supporting consumer network as well, problems concerning the work of consumer network. This article also concluded that both state and civic sector must be related in the Dynamic System as the conclusion and suggestions. The public must join together as network and be active to understand its freedom and participation rights. The state agencies should be open for the participation of the public to set up efficiency public policy by studying process of public’s needs. Moreover, the participation would be a checking mechanism to monitor each sector’s works and a human resource development by exchanging information and ideas.