The Unit of Competency of Digital Leadership for Digital Government
Article Sidebar
Main Article Content
บทคัดย่อ
This Article aimed to study “A Unit of Competency for the Thai Digital Leadership, a needed soft skill sets for the Digital Government”. Unlike the existing studies in the area of e-Government, this was an applied research, qualitatively studied by an exploratory method. The study was designed to create competency units of a Digital Government Transformation in Thailand in 2018, a year before of the pandemic 2019, while the concepts of Digital Government were vague. It was designed by integrating the concepts of international Digital Government and those of Unit of Competency bases, to draw out not only a big picture, a road map for the Thai Government’s transformation to a Digital era but also to create a Unit of Competency for the Thai Digital Leadership. The sample was the government officers, who were represented by existing government officers, and divided into 7 target groups. They were selected by a structured sampling group with different levels of targeted roles & responsibilities of the government officers. The instrument for collecting data was a Q&A forum and the Analysis data by Content Analysis. The research results were found as follows; 1. A Unit of competency for the Digital Government Leadership towards Digital Government for 10 years and beyond: the Early stage 1-2 years, the Developing Stage 3-5 years, and the Maturity Stage is 6-10 years. 2.A Digital Leadership Skill Sets for the Executive and Management of Thai Digital Government Officers
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Accenture. (2003) eGovernment Leadership: Engaging the Customer. Retrieved 7 Sep. 2017, from https://www.eldis.org/document/A12464
Cabinet Office. (2015). Digital and technology skills matrix. Retrieved 5 May, 2017, from https://www.gov.uk/government/uploads/system/uploads/attachment_data/files/413685/Digital_and_technology_skills_matrix.xlsx
Central Informatics Bureau (CIB). (2013). Ministry of Information and Communication Technology. e-Government Strategy 2013 – 2017. Retrieved 7 Sep, 2017, from https://www.tech.gov.sg/-/media/GovTech/About-us/Corporat-Publications/eGov/iGov.pdf
Chaushi, A, Chaushi, B. & Ismaili, F. (2016). Measuring e-Government Maturity: A meta-synthesis approach. SEEU. Retrieved 7 Sep, 2017, from doi:10.1515/seeur-2015-0028.
CS Transform. (n.d.). (2017). The Connected Government Framework: Strategies to transform government in the 2.0 world. Retrieved 14 Jun, 2017, from http://www.cstransform.com/resources/white_paper/CG%20whitepaper%20%20c.pdf.
Department of Electronics and Information Technology (DEIT). (2014). Government of India.e-Governance Competency Framework for Digital India with Implementation Toolkit. Retrieved 20 Jan, 2017, from http://deity.gov.in/sites/upload_files/dit/files/e_governanace_competency_framework.pdf
Gartner. (2015). Government Portals Are Evolving to Enable Digital Government. Retrieved 7 Sep, 2017, from http:/www.nascio.org/events/sponsors/vrc/Government%20Portals%20Are%20Evolving%20to%20Enable%20Digital%20Government.
pdf.
Heeks R. (2015). A Better e-Government Maturity Model Retrieved 7 Sep, 2017, from http://hummedia.manchester.ac.uk/institutes/gdi/publications/workingpapers/igov/short_papers/igov_sp09.pdf.
Iribarren, Marcelo & Concha, Gaston & Valdes, Gonzalo & Solar, Mauricio & T. Villarroel, Maria & Gutierrez, Patricio & Vasquez, Alvaro. (2008). Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool Form DOI: 10.1007/978-3-540-85204-9_12.
Office of The Civil Service Commission, OCSC. 2015. Manpower. Retrieved 7 Sep, 2017, from https://wwwocsc.go.th.
Thailand Professional Qualification Institute (Public Organization); TPQI. (2017). A Draft of Units of Competency for Information Technology & Digital Communication Content and Network & Security Thailand Productivity Quality Institutions. Retrieved 7 Sep, 2017, from https://www.tpqi.go.th/th/home.
The Organization for Economic Co-operation and Development, OECD (2014). Recommendation of the Council on Digital Government Strategy. Retrieved 7 Sep, 2017, from http://www.oecd.org/gov/digital-government/Recommendaion-digital-government-strategies.pdf.
Thormton D. & Campbell L. (2017). Improving the management of digital government. Institute for Government UK. Retrieved 7 Sep, 2017, from https://www.instituteforgovernment.org.uk/sites/default/files/publications/IFGJ5536-Digital-gov-170616-WEB.pdf.
United Nations (2016). UNITED NATIONS E-GOVERNMENT SURVEY 2016. New York. Retrieved 7 Sep, 2017, from https://publicadministration.un.org/egovkb/Portals/egovkb/Documents/un/2016 Survey/Executive%20Summary.pdf.
Yamane, Y. (1967). Taro Statistic: An Introductory Analysis. New York: Harper &row.