Knowledge Management Guidelines of Volunteer Leadership Model: A Case Study of Umong Subdistrict Municipality Mueang Lamphun District, Lamphun Province
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Abstract
This research aims to examine knowledge management practices by using the SECI framework in order to create a model of volunteer leadership for Umong Municipality, Mueang Lamphun District, Lamphun Province.The results of this study revealed that there are four types of knowledge management practices; 1) Socialization: identifying topics for building a model of volunteer leadership that have been exchanged between community members, community leaders, and project leader. 2) Externalization: categorizing previous topics into two groups; main topics and subtopics, in order to create a table that presents the guidelines for building a volunteer leadership 3) Combination: determining the appropriate topics for building a model of volunteer leadership based on the content validity (IOC) that was commented by experts 4) Internalization has a manual or knowledge course that will be used in counseling and advice. for creating a model of volunteer leadership that has assessed the satisfaction of the participants by the objectives of the project.
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