Factors Affecting Employees' Engagement: A Case of Ratchaburi Provincial Administrative Organization

Abstract

This study delves into the dynamics shaping employee engagement within Ratchaburi's Provincial Administrative Organization. The objectives of this study are: 1) To evaluate work characteristic factors; 2) to assess employee engagement levels; 3) to explore the correlation between work characteristics and engagement; and 4) to identifying pivotal factors affecting engagement. The study, conducted with 166 employees, espoused Yamane's method alongside stratified random sampling. Utilizing questionnaires and statistical analyses including mean, standard deviation, Pearson correlation coefficient, and stepwise multiple regression, The findings indicate a high level of influence exerted by job-related factors on employee engagement. Notably, factors such as job skills variety, feedback reception, and remuneration emerged as significant determinants, highlighting the importance of these elements in fostering engagement within the organization. The results underscore a positive relationship between work nature and employee engagement, reinforced by a Pearson correlation coefficient of r_XY= .854, statistically significant at the level of .01. 4)The factors regarding job characteristics, skill diversity, feedback reception, compensation, job advancement, job autonomy, work development, and collectively forecasting employee engagement in the Ratchaburi Provincial Administration Organization are at 81.33%.