The Effects of Self-Efficacy and Its Antecedents on Employee Performance in Thai Providing Machine Maintenance Services for SMEs in the Bangkok Metropolitan Region
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Abstract
In this dissertation, the researcher examines (1) the effects of transformational leadership on training and development on self-efficacy and employee performance; investigates (2) the effects of training and development on self-efficacy and employee performance; studies (3) the effects of self-efficacy on employee performance. The research methodology was a mixed-methods research approach. Qualitative data were collected using the technique of in-depth interview with seventeen subjects. Quantitative data were collected using a questionnaire with 405 subjects. Data were analyzed using the technique of structural equation model with a computer program. Findings showed that transformational leadership exhibited positive effects on training and development and self-efficacy but did not exhibit direct effects on employee performance. Training and development exhibited positive effects on self-efficacy but did not exhibit direct effects on employee performance. Self-efficacy exhibited positive effects on employee performance. The research findings showed that the transformational leadership by the organization of projects, training and development played an important role in fostering self-efficacy. Employees’ awareness of their own potential will result in positive effects on employee performance. The mean values were at the highest level, with values of 4.99, 4.69, 4.55 and 4.28, respectively, with standard deviations of 0.111, 0.463, 0.559 and 0.690, respectively.
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