MANAGEMENT APPROACH TO THE FUTURE OF TELEHEALTH IN THAILAND

Abstract

Objectives of this article were 1. To study the current situation and problems of telemedicine patient care management in Thailand, 2. To study the effectiveness of telemedicine patient care by hospital characteristics, 3. To study managing factors.  that affected the effectiveness of telemedicine patient care; 4. To analyze and present management guidelines to increase the effectiveness of telemedicine patient care in Thailand. The samples consisted of 364 telemedicine hospital representatives and 18 key informants. Statistics used were frequency and percentage, mean and standard deviation, F-test statistics, multiple regression analysis.

The research results showed that 1. Online patient care using social media, information technology. There was a remote health service, creating opportunities to access the public health service system for increasing the effectiveness of care, developing hospitals to have the management of patient care with telemedicine at present and in the future. 2. Effectiveness of patient care by telemedicine Classified by hospital attributes, it was found that hospital type of care provided number of personnel providing regular service period, hospital locations (6 regions) were significantly different at the 0.01 level. 3. Guidelines for patient care by telemedicine, by overall, was at statistically significant level at 0.01. Planning, Organization and Personnel management had influences affecting the effectiveness of the patient care effectiveness by telemedicine at 54.0 percent (Adjusted R2 = 0.540). 4. Development of telemedicine services, telemedicine patient data retention protection, emerging, re-emerging disease risk management, creation of ethics to resolve violations of service users' rights and information technology data theft prevention.