THE STRENGTHENING THE LEARNING ORGANIZATION OF CHAIYAPHUM MUNICIPALITY, CHAIYAPHUM PROVINCE

Abstract

The objectives of this research were as follows: 1. To study the status being the learning organization of Chaiyaphum Town Municipality, 2. To study the factors affecting being the learning organization of municipalities of Chaiyaphum Town Municipality, and 3. The guidelines for strengthening being the learning organization. This research was the mixed research methods. The quantitative research was conducted with samples of 163 people. The research tools were questionnaires, and the data were analyzed to find the frequency, percentage, mean, and standard deviation. A qualitative study was also conducted with 12 key informants selected through purposefully selection, including the mayor, municipal clerk, municipal employees, and municipal council members. The research tool was an in-depth-interview-script, and the analysis was inductive, with data interpretation used to draw conclusions.

The research findings were: 1. The characteristics of being a learning organization of Chaiyaphum Municipality Chaiyaphum Province overall and each aspect is at the highest level; (Mean = 4.37) were including team learning, shared vision, personal mastery, mental models, and systems thinking, and corresponds to key informants Chaiyaphum Municipality personnel have characteristics that reflect a learning organization. There is a certain level of teamwork. But there is still a communication gap between management. Employees and officials, lacking planning for the integration of knowledge in the organization. 2. The factors affecting being the learning organization of municipalities of Chaiyaphum Town Municipality: 1. external factors include politics, economics, social, technology, environmental and law respectively; 2. administrative factors in the organization found the organizational leaders were the most important factor in managing and driving the organization being the learning organization. 3. The Guidelines for strengthening learning organizations were: should create awareness of the importance of organizational development in order to become the learning organization, create cooperation in working within the context of the connection of joint local development plans, and increase the communication channels between management employees and officials at various level.