People’s Perception and Expectation toward Roles of Board Directors of Health Insurance Fund Kapang Sub-district, Thung Song District, Nakhon Si Thammarat Province
Article Sidebar
Main Article Content
Abstract
The purposes of this research were 1) to investigate the perception and expectation of people toward the roles of board directors of health insurance fund Kapang sub-district Thung Song district Nakhon Si Thammarat province, 2) to compare the health insurance fund management roles which people had recognized and the roles which people expected from board directors and 3) to perform a confirmatory factor analysis of perception and expectation of people toward the roles of board directors on hypothesis model with empirical data. The model was consisted of 4 latent variables; Plan: P, Do: D, Check: C and Action: A. The samples were selected by Taro Yamane with purposive sampling method which consisted of 440 people in Kapang sub-district, Thung Song district, Nakhon Si Thammarat province. The research was proceeded through the questionnaires consisted of demographic factors questionnaires, the perception real roles and expect roles questionnaires were given the reliability total index of .91 for real roles and .95 for expect roles. The statistical tools used were percentage, mean, standard deviation, using SPSS for windows and confirmatory factor analysis using LISREL version 8.72.
The research results indicated that: (1) The overall level of perception of people towards the actual roles of board directors in fund management were moderate and the overall level of expectation of people toward the roles of board directors were high. (2) Comparison the perception of people towards the actual roles of board directors and expectation of people in a whole were significantly different at .05 level in many factors and found that expectation roles were rated in higher mean of the actual roles. (3) The results of confirmatory factor analysis of model in the perception and expectation of people towards the roles of board directors in fund management were found that model was fitted with empirical data. Ranging from the actual role highest factor loading value was Do: D (W=.98, R2 = .91) and Action: A from the expectation role highest factor. The construct validity of models was consistent with empirical data with /df=2.41, P-value=.05, GFI=.99, AGFI=.95, CFI=1.00, FRMR=.03 and RMSEA=.05.
The results of this study revealed that board directors should consider both factors in fund management to increase their work performance.
Article Details
-
Authors must agree to the journal publication rules and allow the editors to edit the manuscripts for publication.
-
Author’s right belongs to the author but Journal of Southern Technology holds the right of first publication and thus allow readers to use the article for the purpose of education but not commercial.
References
Deming, W. E. (1986). Out of the Crisis. Cambridge, Mass: Massachusetts Institute of Technology.
Kume, H. (1996). TQM promotion guide book. Tokyo: Japanese Standards Association.
Mehnyk, S. A., & Denzler, D. R. (1996). Operations Management: A Value Driven Approach. Boston, MASS: Irwin McGraw-Hill.
Na Patthalung, P. (2016). Expected and actual supervision role of head nurses in application of nursing process on nursing record and knowledge development of personnel at Songkhla Hospital. The Southern College Network Journal of Nursing and Public Health, 3(1), 190–201. [in Thai]
National Health Security Office. (2010). Handbook for Local Health Insurance Fund. Bangkok: Tanaplas Co. [in Thai]
______________. (2016). Report Outlines a Number of Health Insurance fund. Retrieved from https://obt.nhso. go.th/obt/obt_report. [in Thai]
Preyakorn, P. (2002). Project management: Concept and Determine to Success.
(5th ed.). Bangkok: Sematham. [in Thai]
Rojanai, T. (2014). The operating in real state along with role expectation of the Basic Education School Committee according to attitude of teacher officials in school under the office of Sisaket primary education service area 4. Sisaket Rajabhat University Journal, 8(30), 107-119. [in Thai]
Simachokdee, V. (1999). TQM Handbook for Excellent Organizational Development. (5th ed.). Bangkok: Nation Book. [in Thai]
Sinturavej, S. (2007). Achievement to Quality in Education. Bangkok: Wattanapanij Press. [in Thai]
Taylor, D. (2001). Advancing the science of symptoms management. Journal of Advanced Nursing, 33(5), 668-676.
Walton, M. (1989). The Deming Management Method. London: W. H. Allen & Mercury.
Wasri, P. (1997). The Development of the Productive Forces for Organization. (5th ed.). Bangkok: Morchawban Press. [in Thai]
Yamane, T. (1967). Statistics: An Introductory Analysis (2nd ed.). New York: Harper and Row.