Quality of Work Life of Administrative Organization Personnel in Southern Border Provinces : A Case Study of District of Saiburi, Pattani Province

Abstract

The objective of the article was to study the quality of life of personnel officers in Sub-district Administration Organization especially in Saiburi district, Pattani Province. The sample group was personnel officer in Sub-district Administration Organization. Those people were local administrators and officers who were affected by the unrest. The instrument employed in data collection was an in-depth interview with participant observation.  Data analysis was conducted using content analysis.

The result of personnel officers’ life quality in Sub-district Administration Organization in 6 aspects are 1) adequate and fair compensation; most of the personnel officers were satisfied while the welfare were often delayed. 2) Aspect of environment and measures to maintain the safety of life and property; they were slightly satisfied. It should be the government’s responsibility to increase the measure of personnel officers’ maintenance of safety in life and property by give them 24 hours security guard teams, let the community to be involved. 3) Advancement and job stability; most of the personnel officers were satisfied with the policies such as achievement consideration, position raise, further study, privilege, double year of work, southern border badges. 4) Capacity development; most of the personnel officers were satisfied with the policies that are yearly personnel development plan, achievement and continually personnel development. 5) Participation in decision making that affected their working conditions; most of the personnel officers were satisfied because they can freely express their competencies, and 6) human relations; most of the personnel officers received good collaborations from colleague especially local administrators and local council members. These made comfortable. There was personnel officers’ network to relieved loneliness while working in the area.