Public Administration in the Digital Development of Damrongtham Center, Nong Muang District Lopburi Province

Abstract

The objectives of this research were 1) to study public administration in the digital age of Damrongtham Center in Nong Muang District. 2) To study the readiness of royal administration in the digital era of Damrongtham Center, Nong Muang District Lopburi Province 3) To propose guidelines for royal administration in the digital era of Damrongtham Center, Nong Muang District Lopburi Province by using the study method using the qualitative study method study from book Related white papers Including field data collection from in-depth interviews of 15 people.

The results showed that

1. Government Administration in the Digital Era of Damrongtham Center, Nong Muang District Lopburi Province Missions in 7 dimensions are: 1st dimension: receiving complaints/grievances 2nd dimension miscellaneous services ONE STOP 3rd dimension service and forwarding complaints SERVICE LINK 4th dimension receiving information 5th dimension receiving complaints Requirements and recommendations. Dimension 6: Implementation of important and urgent policies of the 7th dimension. Arrangement of fast moving operations.


2. Readiness for government administration in the digital era of Damrongtham Center, Nong Muang District Lopburi Province by Damrongtham Center, Nong Muang District Prepare according to the mission in 7 dimensions, including the 1st dimension: receiving complaints/grievances Open for complaints / complaints 24 hours a day. Dimension 2 Miscellaneous services provide consulting services via the Internet. by telephone that responds to convenience and speed. The third dimension: service and forwarding of complaints/grievances. Submit documents to relevant agencies, both the private and government sectors. Whistleblowing, giving advice through letters, telephone, telephone, E-mail of Nong Muang District Dimension 5: Receiving stories about the need to create a comment box or propose the needs of the population and urgently the government works as assigned to work with the public and private sectors. Set up a fast moving action unit to support the problem of people's troubles in the event of urgent or emergency


3. Propose guidelines for royal administration in the digital era of Damrongtham Center, Nong Muang District Lopburi Province, including the integration of working with relevant agencies The needs of people in the area are zero. Developing personnel potential to support technology the use of information to serve the people