Contributions of CSR perception to employees commitment and job satisfaction: Does personal income matter?

Abstract

Although prior research found that employees tended to develop work attitudes when they perceived that their organizations engage actively in corporate social responsibility (CSR), little is known about the socioeconomic factors that could influence this relationship. This research explored the role of income level that might moderate the relationship between employees’ perception of CSR implemented by their company and their work attitudes in the aspects of employee commitment and job satisfaction. Data were collected from 389 bank employees in Thailand. Results from partial least squares regression found that CSR perception of employees positively associated with employee commitment and job satisfaction. In the same way, the moderating effect analysis also found that the positive relationship between CSR perception and job commitment was significantly stronger in employee with higher income than in employees with lower income.