Job stress of employees in Songkhla province: Work-related factors in Demand-Control Model

Abstract

     The objectives of this study were to investigate the job stress of people with different occupations according to the demand-control model, and to compare the work related factors of job stress classified according to employees’ personal characteristics. The sample consisted of 1,094 employees in seven occupations in Songkhla province. The data were collected using a Thai version of the Job Content Questionnaire, and analyzed using frequency, percentage, and one-way ANOVA. The results revealed that most of the subjects were in the low-strain group. Considering the job stress of each occupation, the highest proportion of employees in the occupations of university staff, teacher, police officer, soldier, nurse, and service business employee was in the low-strain group. However, factory employee was the only occupation with the highest proportion of employees in the high-strain group. Additionally, it was found that the work-related factors of job stress classified according to personal characteristics were statistically different in all variables, namely, occupation, gender, age, marital status, education, income, work experience, and employment status.