Developing Good Management System to Enhance Efficiency Production of Institute of Food Research and Product Development, Kasetsart University

Abstract

     Food Research and Product Development, Kasetsart University, Thailand to improve their management. Action research was used by applying the PDCA model (Plan, Do, Check, Act) of Deming. Target group was 45 personnel from production and selling lines. They worked together to analyze situations of selling during 2003 - 2005 to be informed for improving plan and operate according to the plan. Checking and feedback were used to adjust new operating plan. Techniques used for data collection were brainstorming, observation, and group discussion. Content analysis was utilized to analyze data. Results revealed that personnel from production and selling lines had worked separately. They never had joint analysis and conclusion of the performance, resulting in low selling. Working environment, however, was so warm from taking a good care of each other and from their leaders. Information from the total selling and profits in 2003 - 2005 helped the personnel to see direction of operation. They selected priority highest selling and profits of products including deleted difficult produces from process. Therefore, producing amount were enhanced to be 18,060,161.60 baht in 2006 and 19,751,890.66 baht in 2007. In the meantime, the income was 14,917,286 in 2003, 17,883,217 in 2004 and 15,872,148 in 2005.