The Factors of Thai Workers' Behavioral Characteristics during Kaizen Activities

Abstract

     Each country's culture is unique and comes from a combination of different factors that influence local worker behavior, affecting decision making and the reactions of the individual in work situations. This research investigated the combinations and degrees of those factors affecting Kaizen as part of the process to structure a proper method for enhancing the performance of Kaizen activities in Thailand. The research utilized tools in order to explore the root causes of problems within the culture and then to arrange the findings systematically. The results showed that Thai worker's behavior is formed from the characteristics of High Power Distance, High Uncertainty Avoidance, Collectivism, Femininity, and Short Term Orientation. By focusing on these unique characteristics, factory owners or managers in Thailand could adjust their Kaizen plans properly.