An analysis of factors affecting English language learning in technology-mediated environments as perceived by the undergraduate language learners

Abstract

This research investigated students’ perception of learning English via technology and explored factors affecting English learning in technologymediated environments. The subjects were 1,056 undergraduates randomly selected from the Tangtongchitr group. By implementing the Rosetta Stone program for at least one semester, all of them had access to technology. Additionally, some of them received English instruction using Google Classroom. A questionnaire was used to collect data in the second semester of 2018. Data were analyzed using descriptive statistics and exploratory factor analysis. Analysis of the descriptive statistics revealed that the subjects perceived the screen arrangement and colorful pictures as having a positive effect on their online learning. However, responses to open-ended questions showed that the subjects’ perceptions of their online learning were negatively impacted by the difficulty of the log-in procedure. The subjects perceived that the Rosetta Stone program enhanced their English performance, though. Factor analysis revealed five groups of factors affecting English learning via technology: (1) Learning style factors required cognitive activities with analytical and critical thinking skills; (2) Attitude factors toward using technology indicated a negative attitude; (3) Anxiety factors indicated the anxiety of failing the exam and feeling insecure in autonomous learning; (4) Interaction factors indicated a preference for learning with peers; and (5) Environmental factors indicated a preference for learning without time control. Overall, the results of this study confirmed the theory of designing online learning and factors affecting learning in technology-mediated environments. It is recommended that teachers should be aware of those factors as well as technological factors affecting learning to make more efficient online language learning.