The mediating role of organizational citizenship behavior in the relationship between organizational transparency and school effectiveness

Abstract

This study examines the effect of organizational transparency on school effectiveness
and the mediating role of organizational citizenship behavior in this relationship.
The study, designed as a correlational survey model, utilized Structural Equation
Modeling (SEM) to analyze the data. The research sample consists of 327 teachers
working in public schools. The findings reveal that teachers’ perceptions of
organizational transparency significantly impact organizational citizenship behavior
and school effectiveness. The results indicate that in schools with high levels of
organizational transparency, teachers’ voluntary organizational citizenship behaviors
increase, positively influencing the school’s effectiveness. Correlation analyses
confirm significant positive relationships between organizational transparency,
organizational citizenship behavior, and school effectiveness. Structural Equation
Modeling further shows that organizational citizenship behavior partially mediates
the relationship between organizational transparency and school effectiveness.
In other words, organizational transparency enhances school effectiveness directly
and through organizational citizenship behaviors. As a result, adopting a transparent
management approach in schools is crucial for establishing effective schools.