Organization Commitment of Employee Hotels in Koh Samui District, Surat Thani Province
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Published:
Oct 17, 2018
Keywords:
organization commitment employee hotels
Main Article Content
Abstract
This research aimed to study the level of factors in the job performance and the level of organization commitment, and to study the correlation between the factors in the job performance and organization commitment of employee hotels in Koh Samui district, Surat Thani province. The sample group of this study were 246 hotel staffs. Data were collected by questionnaire and the reliability at 0.95. The data were analyzed by using descriptive statistics, frequency, percentage, means, standard deviation and multiple regression analysis.
The study results found that: the level of the job performance overall and individual aspects were at middle levels ranking from the aspects of recognition, relationships with supervisors, salary and welfare and advancement opportunities. However, relationships with colleagues, work accomplishment and work environment were at high level. The level of organization commitment both overall and individual aspects were at high levels. The relationship between the factors in the job performance and organization commitment in overall have positively correlation at high level statistically significant levels of 0.01, which could create a predictive equation. Multiple regression value was 0.73, and factors could predict at 52 percents.
Article Details
How to Cite
Siripasutm, W., Puwittayathorn, T., & Thongintarad, W. (2018). Organization Commitment of Employee Hotels in Koh Samui District, Surat Thani Province. Journal of Thai Hospitality and Tourism, 13(2), 3–15. Retrieved from https://so04.tci-thaijo.org/index.php/tourismtaat/article/view/151018
Section
Research Article
References
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[29] Wailerdsak, Natenapha. & Masjirapa, Nuttapong. (2016). Effect of Quality of Work Life and Corporate Social Responsibility (CSR) on Employee Commitment: The Case Study of Centara Hotel, KhonKaen Province. Journal of Thai Hospitality and Tourism, 11(1), 38-52.
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[2] Black, K. (2013). Business Statistics, Binder Ready Version: For Contemporary Decision Making. 7th ed. New York: John Wiley & Sons.
[3] Chaiyasain, Chainun. & Weerakit, Naree. (2014). Hotel F&B Department Working Environment and Employee Engagement in Phuket. Silpakorn University Journal, 34(1), 51-71.
[4] Chongdamgerng, Panida. (2008). Organizational Commitment: A Case Study of Hotel ABC. Master’s Thesis, The University of Thai Chamber of Commerce.
[5] Department of Tourism. (2013). Summary of Tourism Situation in December 2013. Retrieved 24 January 2015, from https://www.tourism.go.th/home/listcontent/11/222/91/.
[6] Gallup, Organization. (2008). Employee Engagement. Gallup’s Research-Based Approach. Retrieved 25 February 2015, from http: https://www.gallup.com/services/178517/state globalworkplace.aspx? utm_source= employee_engagement.
[6] Homrareun, Autjima. (2009). Job Performance Satisfaction of Canon Hi-Tech (Thailand) Co., Ltd Employees. Independent Study, Master of Business Administration, Phranakhon Rajabhat University.
[7] Intachak, Supachok. (2009). Job Satisfaction of staff at the River Hotel, Nakhon Pathom Province. Independent Study, Master of Business Administration, Chiang Mai University.
[8] Inthapat, Supaporn. (2007). Relationship between Job Satisfaction and Job Change of The Employees. Term Paper, Master of Industrial and Organizational Psychology, King Mongkut’s Institute of Technology North Bangkok.
[9] Isavapa, Suphattana. (2011). Factors Affecting Employee Engagement Towards Centara Grand at Central World Hotel Bangkok. Independent Study, Master of Business Administration, Graduate School, Chiang Mai University.
[10] Kachornnan, Nattapan. (2008). Organization Behaviors. Bangkok: Se-Ed Publishing.
[11] Keawsri, Kanthima. (2007). Employees Satisfaction on Working Environment of Dusit Thani Hotel Hua Hin. Independent Study, Master of Business Administration, Graduate School, Dusit Thani College.
[12] Klinchoysukon, Thipwarin. (2009). Job Performance Satisfaction of Thai Asset Management Corporation. Independent Study, Master of Business Administration, Graduate School, Bangkok University.
[13] Krejcie, R. V. & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Journal of Educational and Psychological Measurement, 30, 607–610.
[14] Lee, J. H. (2012). Antecedents and Consequences of Employee Engagement : Empirical study of Hotel Employees and Manager. Department of Hospitality Management and Dietetics, College of Human Ecology, Kansas State University.
[15] Limyothin, Pakorn. (2012). Structural Equation Model of Factors Influencing the Hotel Staff in Thailand’s Intention to Quit. Ph.D. Thesis in Management, Prince of Songkla University.
[16] Mahawansu, Chuchart. (2007). The Difference Between Organization Commitment of Human Resource Manager in International Chain Hotel and Local Chain Hotel. Independent Study, Master of Science (Human Resource Development), National Institute of Development Administration.
[17] Ministry of Tourism and Sport. (2014). Visitors Record. Retrieved 28 April 2015, from https://newdot2.samartmultimedia.com/home/details/11/
[18] Nantapornwinyu, Natenapa. (2008). Organizational Commitment of Central Retail Corporation’s Employees. Independent Study, Master of Business Administration, Graduate School, Phranakhon Rajabhat University.
[19] Nugulingaree, Suthanit. (2012). Job Satisfaction of Staff at Thai Airways International Public Co., Ltd. Independent Study, Master of Business Administration, Graduate School, the University of Thai Chamber of Commerce.
[20] Punruang, Weawnapa. (2008). Satisfaction in Providing the Services of the Hotel Personnel Working in Aumpher Koh Samui, Surat Thani Province. Term Paper, Master of Business Administration, Graduate School, Suratthani Rajabhat University.
[21] Rungruang, Utomphorn. (2012). Employee Satisfaction Affecting Employee Engagement of Steel Processing Company. Master’s Thesis, Graduate School, Srinakharinwirot University.
[22] Sattayatham, Parinya. (2007). Employee Job Satisfaction: Case of YHS International Limited. Master’s Thesis, National Institute of Development Administration.
[23] Sriwiset, Banphot. (2007). Job Performance Satisfaction of Hino Manufacturing (Thailand) Co., Ltd Employees. Independent Study in Public Administration, Graduate School, Burapha University.
[24] Subprawong, Kingkaew. et al. (2015). Job Satisfaction and Self-Esteem Affecting Organizational Commitment With and Without Controlling Personal of Hotel Employees. Panyapiwat Journal, 7(1), 99-115
[25] Supanapat, Rapeepan. (2011). A Study of Job Satisfaction and Organizational in Sofitel Centara Grand Bangkok. Master’s Thesis, Mahachulalongkornrajavidyalaya University.
[26] Suratthani Province Office of Tourism and Sport. (2014). Hotel in Suratthani Province. Retrieved 17 March 2015, from https://www.mots.go.th/suratts/more_news.
[27] Tanphan, Ingorn. (2013). The Quality of Work Life of Hotel Staff in Bangkok Areas. Kasem Bundit Journal, 14(2), 1-21.
[28] Treeprasitchai, Teerawut. (2015). Factors Affecting Employee Retention of Five-star Hotels in Bangkok. Independent Study, Master of Arts in Hospitality and Tourism Industry Management, Graduate School Bangkok University.
[29] Wailerdsak, Natenapha. & Masjirapa, Nuttapong. (2016). Effect of Quality of Work Life and Corporate Social Responsibility (CSR) on Employee Commitment: The Case Study of Centara Hotel, KhonKaen Province. Journal of Thai Hospitality and Tourism, 11(1), 38-52.
[30] Wellins, R.S., & Bernthal, P. (2015). Employee Engagement: The Key to Realizing Competitive Advantage. Retrieved 10 January 2015, from https://www.docstoc.com/docs/5294654/Employee-Engagement.