The Moderating Effect Of Leader Member Exchange On The Relationship Between Role And Intertion To Quit
Keywords:
Role Conflict, Role Ambiguity, Leader Member Exchange, Intention to QuitAbstract
This study is a quantitative research which aims to examine three main subjects. The objectives are to study; 1) the level of role conflict, role ambiguity, leader member exchange and intention to quit; 2) the correlation between role conflict, role ambiguity, leader member exchange and intention to quit; and 3) the Moderating Effect of Leader Member Exchange- tested within the relationship between role and intention to quit.
The sample consisted of 382 employees in support functions in a commercial bank who provided data by filling in a 48-item research questionnaires. The statistical tools used in this study were descriptive statistics and regression analysis including percentage, mean, standard deviation, multiple regression and hierarchical multiple regression analysis.
The results of this research can be summarized as follows; 1) role conflict correlates positively with intention to quit 2) role ambiguity correlates positively with intention to quit, 3) leader member exchange correlates negatively with intention to quit 4) leader member exchange moderates the relationship between role conflict and intention to quit and 5) leader member exchange moderates the relationship between role ambiguity and intention to quit.
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