Effects of Online Instruction Using the ASSURE Model with Scenario-Based Learning on Listening Skill in English for Airline Business of Undergraduate Students
Keywords:
online instruction, ASSURE model, scenario-based learning, listening skill, English for airline businessAbstract
This study aimed 1) to investigate the effects of online instruction using the ASSURE model with scenario-based learning (SBL) on the English listening skill for the airline business and 2) to explore students’ attitudes towards online instruction using the ASSURE model with SBL on the English listening skill for the airline business. The sample consisted of 15 undergraduate students enrolling in English for Airline Business at Rajamangala University of Technology Lanna Nan in the first semester of 2021. The instruments involved the English listening skill for airline business pre-test and posttest, instructional plans, and interview questions. The data obtained from the pre-test and post-test scores were analyzed using descriptive statistics, including mean and standard deviation. In addition, the results from the interview were analyzed qualitatively using content analysis. The Wilcoxon Signed Rank illustrated the post-test scores increase with statistical significance (p ≤ .0005) regarding the first objective. For the second objective, it was found that online instruction, the ASSURE model, and SBL could enhance English listening skills for the airline business.
References
Abdulrahman, T., Basalama, N., & Widodo, M. R. (2018). The impact of podcasts on EFL students’ listening comprehension. International Journal of Language Education, 2(2), 23. https://doi.org/10.26858/ijole.v2i2.5878
Ahmed, H. (2019). Adopting scenario based learning in critical care nursing education: Students’ achievement and feedback. American Journal of Nursing Research, 7(4), 581-588. https://doi.org/10.12691/ajnr-7-4-20
Al Jawad, A. S. H., & Mansour, A. A. (2021). The significance of using YouTube as an academic tool to improve students’ listening skill in Libyan universities. International Journal of Linguistics Studies, 1(1), 58-70. https://doi.org/10.32996/ijls.2021.1.1.5
Almazova, N., Rubtsova, A., Kats, N., Eremin, Y., & Smolskaia, N. (2021). Scenariobased instruction: The case of foreign language training at multidisciplinary university. Education Sciences, 11(5), 227. https://doi.org/10.3390/educsci11050227
Altin, M. (2021). Evaluation of the effectiveness of English instruction based on ASSURE model. E-International Journal of Educational Research, 5(12). https://doi.org/10.19160/e-ijer.1018149
Bachman, L. F., & Palmer, A. S. (1996). Language testing in practice: Designing and developing useful language tests. Oxford University Press.
Bovermann, K., Weidlich, J., & Bastiaens, T. (2018). Online learning readiness and attitudes towards gaming in gamified online learning – a mixed methods case study. International Journal of Educational Technology in Higher Education, 15(1), 1-17. https://doi.org/10.1186/s41239-018-0107-0
Crawford-Ferre, H. G., & Wiest, L. R. (2012). Effective online instruction in higher education. Quarterly Review of Distance Education, 13(1), 11.
Charumanee, N., & Klaichim, S. (2009). Problems and needs in English teaching and learning at the Institutes of Physical Education, Thailand. [Unpublished master’s thesis, Prince of Songkla University]. http://kb.psu.ac.th/psukb/handle/2010/7063
Debski, R. (2003). Technology and second language learning through socialisation. In S. Naidu (Ed.) Learning & teaching with technology: Principles and practices (pp. 129-145). RoutledgeFalmer. EF EPI. (2022). EF EPI EF English Proficiency Index a ranking of 111 countries and regions by English skills. Ef.com. https://www.ef.com/assetscdn/WIBIwq6RdJvcD9bc8RMd/cefcom-episite/reports/2022/ef-epi-2022-english.pdf
Elliott-Kingston, C., Doyle, O. P. E., & Hunter, A. (2016). Benefits of scenario-based learning in university education. Acta Horticulturae, 1126, 107-114. https://doi.org/10.17660/actahortic.2016.1126.13
Faryadi, Q. (2007). Instructional design models: What a revolution! [Review of Instructional design models: What a revolution!]. 1-18. ERIC. https://files.eric.ed.gov/fulltext/ED495711.pdf
Georgiou, M. (2014, August 13). Dr Maria Georgiou: The ASSURE learning model. Dr Maria Georgiou. http://drmariageorgiou.blogspot.com/2014/08/the-assurelearning-model.html
Ghonivita, Y., Pahamzah, J., & Ayu Wijayanti, M. (2021). Improving students’ listening skills and vocabulary mastery through contextual teaching and learning by using online learning. Journal of English Language Teaching and Cultural Studies, 4(1), 10-21. https://doi.org/10.48181/jelts.v4i1.10557
Grahl, A. R. (2022). Educating in a pandemic and beyond. Rotary. https://www.rotary.org/en/educating-in-a-pandemic-andbeyond?gclid=Cj0KCQjww4-hBhCtARIsAC9gR3aJSzazs6heUzX4hP0aXftOhace7ZoLmWfN1unAeaMv4uQQdGzjjUaAhfBEALw_wcB
Gutierrez, K. (2021). A 5 step-plan to create your own scenario-based elearning course. SH!FT. https://www.shiftelearning.com/blog/a-5-step-plan-to-create-your-ownscenario-based-elearning-course
Hakim, M. A. R., Zainol Abidin, M. J., & Adnan, N. I. (2020). Using the ASSURE model in developing an English instructional module for Indonesian migrant workers in Penang, Malaysia. Charting a Sustainable Future of ASEAN in Business and Social Sciences, 1, 383-390. https://doi.org/10.1007/978-981-15-3859-9_32
Hassani, K., Nahvi, A., & Ahmadi, A. (2013). Design and implementation of an intelligent virtual environment for improving speaking and listening skills. Interactive Learning Environments, 24(1), 252-271. https://doi.org/10.1080/10494820.2013.846265
Helgesen, M., & Brown, S. (2007). Practical English language teaching: Listening. Mcgraw-Hill Esl/Elt.
Heinich, R., Molenda, M., Russell, J. D., & Smaldino, S.E. (1999). Instructional media and technologies for learning (6th ed.). Merrill/Prentice-Hall. Hornby, A. S. (2020). Oxford advanced learner's dictionary of current English. Oxford University Press.
Kazanci, M. G., Altun, S., & Yabaş, D. (2020). Investigation of the effect of course design prepared according to ASSURE model principles on students. Ulakbilge - Journal of Social Sciences, 54, 1265-1276. https://doi.org/10.7816/ulakbilge-08- 54-01
Kim, D., & Downey, S. (2016). Examining the use of the ASSURE model by K-12 teachers. Computers in the Schools, 33(3), 153-168. https://doi.org/10.1080/07380569.2016.1203208
Klassen, R. M., Rushby, J. V., Maxwell, L., Durksen, T. L., Sheridan, L., & Bardach, L. (2021). The development and testing of an online scenario-based learning activity to prepare preservice teachers for teaching placements. Teaching and Teacher Education, 104, 103385. https://doi.org/10.1016/j.tate.2021.103385
Khoiriyah, K. (2020). CALL and SLA theory: Developing a framework to analyse web-based materials for teaching listening skills. IDEAS: Journal on English Language Teaching and Learning, Linguistics and Literature, 8(1), 80-92. https://doi.org/10.24256/ideas.v8i1.1296
Lee, L. (2002). Enhancing learners’ communication skills through synchronous electronic interaction and task-based instruction. Foreign Language Annals, 35(1), 16-24. https://doi.org/10.1111/j.1944-9720.2002.tb01829.x
Maftoon, P., Kargozari, H. R., & Azarnoosh, M. (2016). Some guidelines for developing listening materials. In M. Azarnoosh, M. Zeraatpishe, A. Faravani, & H. R. Kargozari (Eds.), Materials development (pp. 75-81). Sense Publisher. Massy University. (n.d.) Scenario-based learning. https://www.massey.ac.nz/massey/fms/AVC%20Academic/Teaching%20and%20Learning%20Cenrtres/Scenario-based-learning.pdf
Maliwan, S. (2019). Investigate English listening for understanding problems of first year students aviation personnel development institute. Proceedings of RSU International Research Conference 2019, 636-643.
Niamsuwan, P. (2017). A study of needs analysis of English language for aircraft heavy maintenance mechanics [Unpublished master’s thesis, Thammasat University]. http://ethesisarchive.library.tu.ac.th/thesis/2017/TU_2017_5921040274_9117_8145.pdf
Noom-ura, S. (2013). English-teaching problems in Thailand and Thai teachers’ professional development needs. English Language Teaching, 6(11). https://doi.org/10.5539/elt.v6n11p139
Nunan, D. (1999). Second language teaching and learning. Heinle and Heinle. Oxford, R. L. (2013). Teaching & researching: Language learning strategies. Routledge.
Phitakphongphan, T. (2016). A study on the needs of English skills of airline ground staff. Journal of Humanities and Social Sciences, Thaksin University, 11, 37-54.
Prihatmi, T. N., Istiqoma, M., & Anjarwati, R. (2021). ASSURE model for teaching speaking online: Teacher self reflections. Jurnal Ilmiah Langue and Parole, 4(2), 27-33. https://doi.org/10.36057/jilp.v4i2.477
Rizkan, A. M., Mukhaiyar, M., & Refnaldi, R. (2019, March 1). The effect of using Youtube as a teaching media on the students’ listening skill (the case of 2nd semester students of English Education Study Program of IKIP-PGRI Pontianak). Atlantis Press. https://doi.org/10.2991/icla-18.2019.48
Rojabi, A. R. (2020). Exploring EFL students’ perception of online learning via microsoft teams: University level in Indonesia. English Language Teaching Educational Journal, 3(2), 163. https://doi.org/10.12928/eltej.v3i2.2349
Rost, M. (2013). Teaching and researching: Listening. Routledge. Setyaningsih, Y. (2015). Language use and communication skills for flight attendants. Jurnal Bahasa Lingua Scientia, 7(2), 113-120. https://doi.org/10.21274/ls.2015.7.2.113-120
Sheridan, K. M., & Kelly, M. A. (2012). Teaching early childhood education students through interactive scenario-based course design. Journal of Early Childhood Teacher Education, 33(1), 73-84. https://doi.org/10.1080/10901027.2011.650786
Şimşek, A., Özdamar, N., Uysal, Ö., Kobak, K., Berk, C., Kılıçer, T., & Çiğdem, H. (2009). Current trends in educational technology research in Turkey in the new millennium. Educational Sciences: Theory & Practice, 9(2), 115-120.
Sorin, R. (2013). Scenario-based learning: Transforming tertiary teaching and learning. Proceedings of the 8th QS-APPLE Conference, Bali, 71-81.
Suwannasit, W. (2018). EFL learners' listening problems, principles of teaching listening and implications for listening instruction. Journal of Education Naresuan University, 21(1), 345-359. https://so06.tcithaijo.org/index.php/edujournal_nu/article/view/109177
Swan, K. (2003). Developing social presence in online course discussion. In S. Naidu (Ed.) Learning & teaching with technology: Principles and practices (pp. 147-164). Routledge Falmer.
Taslibeyaz, E. (2018). The effect of scenario-based interactive videos on English learning. Interactive Learning Environments, 28(7), 1-13. https://doi.org/10.1080/10494820.2018.1552870
Toledo, M. (2018). Council post: Business tools: The art Of listening. Forbes. https://www.forbes.com/sites/forbeslacouncil/2018/05/30/business-tools-the-artof-listening/?sh=74f1930726b1
Uraipan, P. (2011). Problems with English listening and speaking of Thai flight attendants in economy class [Unpublished Master's thesis, Srinakarinwirot University]. http://thesis.swu.ac.th/swuthesis/Bus_Eng_Int_Com/Piamsak_U.pdf
Wayo, W., Charoennukul, A., Kankayna, C., & Konyai, J. (2020). Online learning under the COVID-19 epidemic: Concepts and applications of teaching and learning management. Regional Health Promotion Center 9 Journal, 14(34), 285-298. [In Thai] https://he02.tci-thaijo.org/index.php/RHPC9Journal/article/view/242473
Weiner, C. (2003). Key ingredients to online learning: Adolescent students study in cyberspace – The nature of the study. International Journal on E-Learning, 2(3), 44-50. https://www.learntechlib.org/primary/p/14497/
Zubaedi, A, M., Hakim, A. R., & Asiyah. (2020). The use of the ASSURE model in developing animation video as English teaching materials. International Journal of Innovation, Creativity and Change, 11(10), 1-19. https://www.academia.edu/42493545/The_Use_of_the_ASSURE_Model_in_Developing_Animation_Video_as_English_Teaching_Materials
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
By submitting a manuscript, the author transfers the copyright for the article to School of Language and Communication, National Institute of Development Administration (NIDA), if and when the manuscript is accepted for publication. Though the journal is an open-access, reproduction of any material published in NIDA Journal of Language and Communication for non-personal and/or commercial purpose requires a written permission from School of Language and Communication, National Institute of Development Administration (NIDA).