Guidelines to Increase Efficiency of the Public Services in Rangsit Center of Thammasat University

Abstract

Abstract

This research article is aimed to 1) study characterization of the public services and their utilizations by students in Rangsit Center of Thammasat University, 2) study students' satisfactions and demands on development of the public services, and 3) propose guidelines for increasing efficiency of the public services. From research results, it is found that Rangsit Center provides the public services of transportation in form of setting road systems, entrance-exit gates, public transportation systems, bus stops, and traffic signs. The university also provides recreation and sport services that can be divided into 3 types: exercise area, public park area for recreation, and activity or recreational area with beautiful landscape, totally 26.5% of total area. For students' opinions, they have a low satisfaction level on speed of the public services of transportation. They have a hign demand level on increasing number of the public buses and on increasing speed of the public services of transportation as well as on regularly improvement and maintenance for recreation places and  sport stadiums. Therefore, guidelines to increase efficiency of the public services of transportation should focus on developing public transportation systems, bus stops, and walk-and bike-way, whilst the guidelines to increase efficiency on the public services of recreation and sport is to provide and increase the seats in required places, regularly improve and take care for the public places, as well as increase a variety of activiti4es on those places.

Keywords: Public services   Transportation    Recreation and Sport    Thammasat University    Rangsit Center