The Causal Relationship Model of Entrepreneurial Leadership Effecting Business Performance of Family Business Entrepreneurs Focused on Resort and Hotel in Thailand
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Published:
Mar 1, 2020
Keywords:
Entrepreneurial Leadership, Family Business, Hotel and Resort
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Abstract
This research aimed to validate the causal relationship model of entrepreneurial leadership that affected on business performance of hotel and resort industries operate by family business entrepreneurs in Thailand. The research sample consisted of 490 family business entrepreneurs, who runs hotel and resort business, were randomly selected using multi-stage sampling. The data was analyzed by using descriptive statistics and the linear Structural Equation Modeling (SEM) was adopted to verify the goodness-of-fit effects among the overall model, structural model and measurement model by employing LISREL 8.72. The research finding shown that the validation results of the causal relationship model was fit to the empirical data with the goodness of fit statistics as follows: chi-square = 74.491 (df = 97; p = .95659); GFI = .984; AGFI = .969; RMSEA = .000 and RMR = 0.037. The value of R2 was 0.39, expressed that all variables in the model could explain the variance of business performance for 39 percent. Comparing among the variables in the model, service-driven market orientation, service innovation, and learning orientation were a good mediator between entrepreneurial leadership and business performance.
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Research Articles
บทความที่ปรากฏในวารสารนี้ เป็นความรับผิดชอบของผู้เขียน ซึ่งสมาคมนักวิจัยไม่จำเป็นต้องเห็นด้วยเสมอไป การนำเสนอผลงานวิจัยและบทความในวารสารนี้ไปเผยแพร่สามารถกระทำได้ โดยระบุแหล่งอ้างอิงจาก "วารสารสมาคมนักวิจัย"
References
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from the cumulative evidence”. Journal of the Academy of Marketing Science, 35(1), 35-52. Tajeddini, K. (2010). “Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland”. Tourism Management, 31(2), 221–231. doi:10.1016/j.tourman.2009.02.013 Tseng, Ch. –Y., Kuo, H. –Y., & Chou, Sh. –Sh. (2008). “Configuration of innovation and performance in the service industry: evidence from the Taiwanese hotel industry”. The Service Industries Journal, 28(7), 1015-1028. Voon, B. H. (2006). “Linking a service-driven market orientation to service quality”. Managing Service Quality. 16(6). 595-619. doi: 10.1108/09604520610711927 Voon, B. H. (2008). “SERVMO: A Measure for Service-Driven Market Orientation in Higher Education”. Journal of Marketing for Higher Education, 17(2), 216-237. doi: 10.1080/08841240801912583 Wang, C. L. (2008). “Entrepreneurial orientation, learning orientation, and firm performance”. Entrepreneurship Theory and Practice, 32(4), 635-656. Wang, C.-H., Chen, K.-Y., & Chen, S.-C. (2012). “Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors”. International Journal of Hospitality Management, 31(1), 119–129. doi:10.1016/j.ijhm.2011.03.013 Wu, S.-I. & Lu, C.-L., (2012). “The relationship between CRM, RM, and business performance: A study of the hotel industry in Taiwan”. International Journal of Hospitality Management, 31(1), 276–285. doi:10.1016/j.ijhm.2011.06.012 Yang, C. -W. (2008). “The Relationships Among Leadership Styles, Entrepreneurial Orientation, and Business Performance”. Managing Global Transitions, 6(3), 257–275.
พสุ เดชะรินทร์ (2545). เส้นทางจากกลยุทธ์สู่การปฏิบัติด้วย Balanced scorecard และ Key performance indicators. (พิมพ์ครั้งที่ 5). กรุงเทพมหานคร: โรงพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย.
Balan, P., & Lindsay, N. (2009). “Developing an innovation capability in the Australian Hotel industry, Research Report”, Sustainable Tourism Cooperative Research Centre.
Bremer, I. (2009). “Common Factors between Swedish and Chinese Entrepreneurial Leadership Styles”. Business Intelligence Journal, 2(1), 9-41.
Chou, H. -J. (2008). “A Study on the Effects of Entrepreneurship and Interpersonal Network on the Business Performance of Bed-and-Breakfast (B&B) Inn Operators in Taiwan”. The Journal of Human Resource and Adult Learning, 4(1), 149-158. Covin, J.G., & Slevin, D. P. (1991). “A Conceptual Model of Entrepreneurship as Firm Behavior”. Entre preneurship: Theory and Practice, 16(1), 7-24. De Jong. J. P. J., Bruins, A., Dolfma, W., & Meijaard, J. (2003). Innovation in Service Firms Explored: What, How and Why?, EIM Strategic Study B200205, Zoetermeer. Netherland: EIM. Drucker, P. F. (1985). “Entrepreneurial strategies”. California Management Review, 27(2), 9 – 21. Kotelnikov, V. (2005). Ten3 BUSINESS e-COACH - New Wonder of the World. Retrieved June 23, 2012,
from http://www.1000ventures.com/business_guide/crosscuttings/leadership_entrepreneurial. html Kuratko, D. F. (2007). “Entrepreneurial Leadership in the 21st Century”. Journal of Leadership and Or ganizational Studies, 13(4), 1-11. Kuratko, D. F., & Hodgetts, R. M. (2001). Entrepreneurship: A contemporary approach. (5th ed). Mason, OH: South-Western. Li, Y. -H., Huang, J. -W., & Tsai, M. -T. (2009). “Entrepreneurial orientation and firm performance: The role of knowledge creation process”. Industrial Marketing Management, 38, 440–449. Lumpkin, G. T., & Dess, G. G. (1996). “Clarifying entrepreneurial orientation construct and linking it to performance”. Academy of Management Review, 21(1), 135–172. Matsuno, K., Mentzer, J.T., & Ozsomer, A. (2002). “The Effects of Entrepreneurial Proclivity and Market Orientation on Business Performance”. Journal of Marketing, 66(3), 18-32. Miles, M. P., & Arnold, D. R. (1991). “The Relationship between Marketing Orientation and Entrepre neurial Orientation”. Entrepreneurship Theory and Practice. Summer,15(4), 49-65. Miller, D. (1983). “The correlates of entrepreneurship in three types of firms”. Management Science, 29(7), 770-791 Narver, J. C., & Slater, S. F. (1990). “The Effect of a Market Orientation on Business Profitability”. Journal of Marketing, 54(4), 20–35. OECD (2000). Promoting innovation and growth in services, Organisation for Economic Cooperation and Development: Paris. Qureshi (2010). Determinants and Outcomes of Marketing Capabilities in New Technology Based Firms in Berlin, Germany: An Empirical Study. (Doctoral Dissertation, Lehrstuhl fur Marketing Technical University Berlin.) Radulovich, L. P. (2008). “An Empirical Examination of the Factors Affecting the Internationalization of Professional Service SMEs: the Case of India”. (Doctoral Dissertation, Cleveland State University). Rhee, J., Park, T., & Lee, D. H. (2010). “Drivers of innovativeness and performance for innovative SMEs in South Korea: Mediation of learning orientation”. Technovation, 30. 65–75. doi:10.1016/j.tech novation.2009.04.008 Ross, M. J. C. (2008). “Exploring Educational Institutions’ Orientation in Relation to International Student Recruitment Performance: The Strategic Orientation Performance (SOP) Model”. (Doctoral Dissertation, Griffith University.) Sin, L. Y. M., Tse, A. C. B., Heung, V. C. S. & Yim, F. H. K. (2005). “An Analysis of the Relationship between Market Orientation and Business Performance in the Hotel Industry”. International Journal of Hospitality Management. 24(4). 555-577. Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). “A framework for market-based organizational learning: Linking values, knowledge, and behavior”. Journal of the Academy of Marketing Science, 25(4), 305-318. Sirén, C., Hakala, H., & Wincent, J. (2011). “EO and strategic learning: quadratic relationship and performance effects in highly uncertain environment”. Proceedings of the ICSB (International Council for Small Business) Research and Policy Conference in Washington DC, USA, 6-8 of October 2011. Stam, W., & Elfring, T. (2008). “Entrepreneurial Orientation and New Venture Performance: The Moderating Role of Intra- and Extraindustry Social Capital”. Academy of Management Journal, 51(1), 97-111. Szymanski, D. M., Kroff, M. W., & Troy, L. C. (2007). “Innovativeness and new product success: Insights
from the cumulative evidence”. Journal of the Academy of Marketing Science, 35(1), 35-52. Tajeddini, K. (2010). “Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland”. Tourism Management, 31(2), 221–231. doi:10.1016/j.tourman.2009.02.013 Tseng, Ch. –Y., Kuo, H. –Y., & Chou, Sh. –Sh. (2008). “Configuration of innovation and performance in the service industry: evidence from the Taiwanese hotel industry”. The Service Industries Journal, 28(7), 1015-1028. Voon, B. H. (2006). “Linking a service-driven market orientation to service quality”. Managing Service Quality. 16(6). 595-619. doi: 10.1108/09604520610711927 Voon, B. H. (2008). “SERVMO: A Measure for Service-Driven Market Orientation in Higher Education”. Journal of Marketing for Higher Education, 17(2), 216-237. doi: 10.1080/08841240801912583 Wang, C. L. (2008). “Entrepreneurial orientation, learning orientation, and firm performance”. Entrepreneurship Theory and Practice, 32(4), 635-656. Wang, C.-H., Chen, K.-Y., & Chen, S.-C. (2012). “Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors”. International Journal of Hospitality Management, 31(1), 119–129. doi:10.1016/j.ijhm.2011.03.013 Wu, S.-I. & Lu, C.-L., (2012). “The relationship between CRM, RM, and business performance: A study of the hotel industry in Taiwan”. International Journal of Hospitality Management, 31(1), 276–285. doi:10.1016/j.ijhm.2011.06.012 Yang, C. -W. (2008). “The Relationships Among Leadership Styles, Entrepreneurial Orientation, and Business Performance”. Managing Global Transitions, 6(3), 257–275.