The Major Factors and the Moderating Effects of Regulatory Focus on the Relationship between Dimensions of Job Satisfaction and Overall Job Satisfaction: The case of Middle Manager in Thailand
Article Sidebar
Main Article Content
Abstract
Improving job satisfaction of middle-level managers who play a critical role in the success of most companies is the challenge for top managers. One possible strategy is to improve overall job satisfaction through improving satisfactions with specific dimensions of job satisfaction. This study is an attempt to propose and empirically test the moderating effect of regulatory focus on the effects of satisfactions with dimensions of job satisfaction on overall job satisfaction in middle lever managers in Thailand. The conceptual model and hypotheses were based on literature reviews augmented by a qualitative research. Data were collected from middle-level managers by judgmental sampling and analyzed by a two-group structural equation modeling. This study would provide a conceptual model and research proposition for future empirical investigation. The findings from the empirical investigation should provide insights and managerial implications for managing the job satisfaction of middle-level managers in Thailand. The objective of this study are: (1) To identifying dimensions of job satisfaction that are relevant in determining overall jobsatisfaction (2) To postulating the moderating effect of regulatory focus on the relationship between each dimension of job satisfaction and overall job satisfaction. (3) To developing research proposition for future empirical investigation. These findings show that to this study seeks to contribute to the knowledge in the area of job satisfaction. From the theory development perspective, this study represents an effort to conceptualize and empirically test the moderating effect of regulatory focus on the relationships between dimensions of job satisfaction and overall job satisfaction in middle-level managers. And the major factors satisfaction are: satisfaction with pay, satisfaction with promotional opportunity, satisfaction with learning opportunity, satisfaction with job security, and satisfaction with work environment. The results on this study which can be used in strategic planning and human resources management.
Article Details
บทความที่ปรากฏในวารสารนี้ เป็นความรับผิดชอบของผู้เขียน ซึ่งสมาคมนักวิจัยไม่จำเป็นต้องเห็นด้วยเสมอไป การนำเสนอผลงานวิจัยและบทความในวารสารนี้ไปเผยแพร่สามารถกระทำได้ โดยระบุแหล่งอ้างอิงจาก "วารสารสมาคมนักวิจัย"
References
Brockner, J. and Higgins, E. T. (2001). Regulatory focus theory: Implications for the study of emotions at work. Organizational Behavior and Human Decision Processes, 86(1), 35-66.
Churchill, Jr., G. A., Ford, N. M., and Walker, Jr., O. C. (1974). Measuring the job satisfaction of industrial salesmen.Journal of Marketing Research, 11(August): 254-260.
Gorman, C. A., Meriac, J. P., Overstreet, B. L., Apodaca, S., McIntyre, A. L., Park, P., and Godbey, J. N. (2012). A meta-analysis of the regulatory focus nomological network: Work-related antecedents and consequences. Journal of Vocational Behavior, 80: 160-172. Forster, J., Higgins, E. Tl, and Idson, L. C. (1998). Approach and avoidance strength during goal attainment: Regulatory focus and the “Goal Looms Larger” effect. Journal of Personality and Social Psychology, 75(5), 1115-1131.
Hackman, J. R. and Oldham, G. R. (1976). Motivation through design of work.Organizational Behavior and Human Performance, 16(2): 250-279.
Herzberg, F (1964).The motivation-hygiene concept and problems of manpower. Personnel Administrator, 27(January-February), 3-7.
_____ Mausner, B., Snyderman, B. B. (1959). The Motivation to Work, 2nd ed., New York: John Wiley.
Heskett, J. L, Jones, T. O., Loveman, G., Sasser, Jr., W. E., and Schlesinger, L. A. (1994). Putting the service-profit chain to work. Harvard Business Review, 72(2): 164-174.
Higgins, E. T. (1997). Beyond pleasure and pain. American Psychologist, 52(12), 1280-1300.
_____ (1999). When do self-discrepancies have specifc relations to emotions? The second-generation question of Tangney, Niedenthal,
Covert, and Barlow (1998). Journal of Personality and Social Psychology, 77(6): 1313-1317.
_____ Shah,J., and Friedman, R. (1997). Emotional responses to goal attainment: Strength of regulatory focus as moderator. Journal of Personality and Social Psychology, 72(3), 515-525.
Hulin, C. L, and Judeg, T. A. (2003). Job attidues.In W. C. Borman, D. R., Ligen, and R. J. Klimoski (Eds.), Handbook of Psychology: Industrial and Organizational Psychology (p p. 255-276),
Hoboken, NJ: Wiley. Huseman, R., Hatfield, J., and Miles, E. (1987). A new perspective on equity theory: The equity sensitivity construct. Academy of Management Review, 12(2): 232-234.
Lanaj, K., Chang, C., Johnson, R. W. (2012). Regulatory focus and work-related outcomes: A review and meta-analysis, Psychological Bulletin, 138(5): 998-1034.
Locke, E. A. (1976). The nature and causes of job satisfaction.In M. D. Dunnett (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349).
Chicago: Rand McNally. O’Leary-Kelly, A. M., and Griffin, R. W. (1995).Job satisfaction and organizational commitment. In Niel Brewer and Carlene Wilson (Eds.) Psychology and Policing (pp. 367-389). New Jersey: Lawrence Erlbaum Associates, Inc.
Organ, D. W., Ryan K. (1995).A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4): 775-802.
Robbins, S. P., DeCenzo, D. A., and Coulter, M. (2015). Fundamentals of Management Essential Concepts and Applications., 9th ed.
Harlow, Pearson. Rutherford, B., Boles, J., Hamwi, G. A., Aadupalli, R., and Rutherford, L. (2009). The role of the seven dimensions of job satisfaction in salesperson’s attitude and behaviors. Journal of Business Research, 62: 1146-1151.
Saari, L. M., Judge, T. A. (2004). Employee attitudes and job satisfaction. Human Resource Management. 43(4): 395-407.
Schermerhorn, J. R., Bachrach, D. G. (2015). Introduction to Management. International Student Version. 13th .ed., John Wiley & sons, Inc.
Schneider, B. and Bowen, D. E. (1995). Winning the Service Game. Boston, MA: Harvard Business School Press. Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes and Consequences.
Thousand Oaks, CA: SAGE. Staw, B. M., Bell, N. E., and Clausen, J. A. (1986). The dispositional approach to job attitudes: A lifetime longitudinal test. Administrative Science quarterly, 31(1): 56-77.
Wegge, J., Schmidt, K., Parkes, C., vanDick, K. (2007).Taking a sickie: Job satisfaction and job involvement as interactive predictors of absenteeism in a public organization. Journal of Occupational and Organizational Psychology, 80: 77-89.