Relationship among Inspirational Leadership, Organizational Commitment and Organizational Citizenship Behaviour of Staff within Yala Hospital: Multilevel Analysis.

Main Article Content

Puttamas Kongprab
Pongthep Chandasuwan
Naiyana Ratanasuwanachart
Kiratikan Sadakorn

Abstract

The main purpose of this paper was to examine the relationship between inspirational leadership, organizational commitment and organizational citizenship behaviour of staff within Yala hospital. The objective was threefold: (a) to study the within-level direct effect of organizational commitment on organizational citizenship behaviour, (b) to study the cross-level direct effect of inspirational leadership on organizational citizenship behaviour, and (c) to study the cross-level interaction effect of inspirational leadership on the relationship between organizational commitment and organizational citizenship behaviour. The correlational research design and the cross-sectional study were employed. The multilevel analysis was applied. The research results indicated that the organizational commitment had a significantly positive within-level direct effect on the organizational citizenship behaviour, and the inspirational leadership had a significantly positive cross-level direct effect on the organizational citizenship behaviour, but the inspirational leadership had a non-significantly cross-level interaction effect on the relationship between the organizational commitment and the organizational citizenship behaviour of staff within Yala hospital. The results showed that the direction of the organizational citizenship behaviour policies should enhance and develop the behaviour of the inspirational leadership and the organizational commitment in the context of Yala hospital.

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Section
Research Articles

References

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Translated Thai Reference
Chandasuwan, P. (2018) Testing measurement invariance across groups: Inspirational leadership scale. Journal of the Association of Researchers, 23(1), 36-48. (in Thai).