Factors Affecting the Development of English Communication Potential of Students in Faculty of Business Administration, Rajamangala University of Technology Krungthep

Abstract

The research aims to 1) study the students’ opinions toward their English teachers; 2) study the students’ potential on using English in communication; 3) study the factors affecting the students’ improvement in English communication and 4) explore the ways on how to improve the students’ potential on English communication. The four hundred student samples were from the Faculty of Business Administration, Rajamangala University of Technology Krungthep in the academic year of 2021. The five rating scales questionnaire was employed for the data collection. Descriptive statistics such as percentage, frequency, mean, standard deviation, t-test, and inferential statistics were employed for the data analysis.

The results suggested that: 1) in terms of the students’ opinions on the teachers,  it found that the factors including teachers’ knowledge of subject matters and contents, their charming personality, and the proper teaching preparation were regarded at a high level; 2) for the students’ potential of using English in communication, it showed that, in overall, was also at a high level; 3) the factors affecting the students’ development of English communication potential included: their aptitude and background knowledge   of English, attitudes towards English learning, teachers, and learning environment, and 4) for the possible ways to improve the students’ potential on English communication, the results suggested that teachers should create the leaning innovations to support        the students’ English self-studying. Moreover, teachers should find ways to promote the students’ positive attitude toward English language learning as well as arrange a suitable learning environment to enhance the student’s potential on using English in communication.