Factors Influencing the Acceptance of Electronic Drug Procurement Technology in Government Hospitals
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Abstract
This study primarily aimed to examine the influence of technology acceptance factors on the behavior of using electronic drug procurement technology among personnel in government hospitals, and secondarily to assess the level of technology acceptance and to compare differences in technology usage behavior across demographic characteristics. A quantitative research design was employed, using a structured questionnaire to collect data from the entire population (census) of 70 personnel. Data were analyzed using descriptive statistics, including frequency, percentage, mean, and standard deviation, as well as inferential statistics, namely independent samples t-test, one-way analysis of variance (ANOVA), and multiple regression analysis to examine relationships among variables within the population.
The results indicated that the overall level of technology acceptance was high, with behavioral intention showing the highest mean score, followed by attitude toward behavior and perceived usefulness, both with equal mean scores. Demographic characteristics did not have a statistically significant effect on technology usage behavior. Multiple regression analysis revealed that perceived ease of use, perceived usefulness, and attitude toward behavior significantly influenced technology usage behavior, with perceived ease of use demonstrating the strongest positive effect, whereas subjective norm, perceived behavioral control, and behavioral intention were not found to have a significant influence. The findings suggest that enhancing system usability and fostering positive user attitudes are essential strategies for improving the effectiveness of electronic drug procurement technology in public healthcare organizations.
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