DEVELOPING SELF-CONFIDENCE IN STUDENTS LEARNING ENGLISH LISTENING & SPEAKING SKILLS II. CASE STUDY: STUDENTS FROM THE DEPARTMENT OF SERVICE INDUSTRY AND LANGUAGE INNOVATION KASETSART UNIVERSITY, KAMPHAENG SAEN CAMPUS
The purpose of this research were to investigate the relationship between learner’s self-confidence and their listening and speaking skills proficiency. In classrooms studies, activities, and presentations will all be examined to boost their confidence. The aim of this research was to learn the students’ needs, understand their learning process, and raise students and educators awareness about the importance of self-confidences in students’ English listening and speaking skills. This research was based on the learner’s ability to trust themselves in order to increases their level of self-confidences. The case study consisted of 98 first-year students in the Department of Service Industry and Language Innovation at Kasetsart University, Kamphaeng Saen Campus. This study was conducted in the second semester of the academic year of 2017/2018. The sample consisted of 85.71% females and 14.28% males, first-year students. The analysis of the questionnaire results revealed that the learners strongly support the importance of self-confidences as an affective factor in improving their performances. There were five instrument used in collecting data; in class instructions, observations, questionnaire surveys, testing’s and speaking activities. These encouraged the first-year student’s to see their view points about the importance of having a higher level of self-confidences in their English studies. The findings of the research showed that role playing activities and giving group and self-presentations can improve students’ self-confidence and be able to work together productively. From this study, the researcher found positive result from the findings. Students were able to speak English through a range of materials, express their ideas freely, feel more confident with their ability and they became more creative.
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