THE REQUIREMENT OF CLOSED CIRCUIT TELEVISION SYSTEM INSTALLATION FOR ENTREPRENEURS IN MANUFACTURING AND SERVICE SECTORS THAT USING 3 NATIONALITIES OF WORKERS IN THE EASTERN ECONOMIC CORRIDOR

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Abstract

This research aims to study the current situation and problems of using Closed-Circuit Television (CCTV) systems and to study the needs of installation for CCTV systems in order to find ways to develop CCTV systems aligned with the needs of entrepreneurs in the manufacturing and service sector that employs 3 nationalities in the Eastern Economic Corridor (EEC) zone. The research theoretical used in this study is qualitative research by conducting in-depth interviews with 24 key informants. The research findings indicate that CCTV systems effectively meet the objectives of installation. All entrepreneurs use recordings of CCTV system as evidence in incident investigations. Additionally, CCTV systems can reduce problems of property loss, employees time thief, reduced incident investigation period of time and crime problems. The need of installation for CCTV system indicates the important features such as the use of new technologies, system reliability, continuous operation, durability, intact signal, multiple data recording formats, notification systems, clear images, night vision capabilities, affordable prices, and good after-sales service. Suggestions for developing CCTV systems include utilizing Artificial Intelligence (AI) and features to assist in CCTV operation, such as motion detection, facial recognition, license plate recognition, and metal detection. Cloud record capability without recording on devices and ability of manage tasks over the internet allowing accessed from anywhere.